To start your return
OUR 10 DAYS NO QUESTIONS ASKED RETURN POLICY – IF YOU ARE NOT HAPPY WITH YOUR PURCHASE – WE ACCEPT RETURNS AS PER POLICY GIVEN BELOW:
- Only Unused and Unstitched Dress Material can be returned if informed on same day of delivery and requested by
- The product should reach us within 10 days from date of delivery on our return address that we will send you via email.
- Once we receive the product we will arrange for exchange or refund in form of FSTN Store Credit as per your request.
- Refunds of your order will be done in form of store credit only which will be valid for six months which can be used to place a new order.
- Items under any offer , discount or from our “SALE” category cannot be cancelled , exchanged or returned except when we sent you a wrong or a faulty item. (Misprint, Beads or tassels coming out , uneven edges of dupatta , difference in shade , lesser fabric will not be considered as faulty or defective. )
- Return cost will be borne by the customer except when a return is happening due to error on our part like if we sent you a wrong or a damaged item. Our maximum return shipping cost liability will be Rs.300-500(T&C)/-.
Cost of Returns Logistics:
We are the only store in Original Lawn Dress Market who has a No questions asked return policy. This we have kept for our customers who do not want to keep something which they didn’t like. But from our point also you need to understand that we cannot provide returns shipping as its an additional cost in addition to additional cost we incurred in forward logistics by providing you FREE SHIPPING. When we are going extra mile for our clients we do expect a tiny cooperation from our clients to send the disliked material back . This practise will also ensure that we keep minimal margins of our stock online and can pass on benefits to clients like for e.g. by providing best online rates , providing sales and offers from time to time. We thank you for your understanding. Kindly Ship the material back to us if your return request was approved.
Products – Jewellery , Men’s Kurta Payjama, Bags, Clutches, Foot-Wear, Jootis , Stitched Suits and made to order suits cannot be Cancelled ,exchanged or returned. Items under any offer, discount or from our “SALE” category cannot be cancelled , exchanged or returned except when we sent you a wrong or a faulty item.
*We welcome pre-sales question if any- can be posted to us on email@example.com
COLOR VARIATION :
No Guarantee on Color: Please note that the trendz.test does not give any sort of color or shade guarantee on fabrics. For any complaints related to color or difference in shade please contact the respective designer directly.
Cancellation of Order by Trendz N Living
Trendznliving.in reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The 100% payment shall be refunded (as per refund policy) and the customer shall be informed of the same.
Cancellation by Customer
Unfortunately, we will not be able to cancel the order once it has been placed. This applies to irrespective of the order being “Under Process” or “Shipped”.
International Order (Shipped out of India)
Unfortunately – we will not be able to cancel, exchange or return any order which is shipped to outside India.
Tracking your Order
Once your order is shipped, tracking information will be sent to you via email or on your phone through Text message or Whatsapp message (if you are a regular WhatsApp user). Please note that the tracking information on the courier service provider’s website is normally available after 24 Business hours once the shipping label is created. Please note that the order status may show “Processing” till the time it is not delivered.